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25 October 2012

MLO - Compensation Details.

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Konami have release information on how MLO player will be compensated, below is the full statement released earlier today.

   "We would like to inform you that customers fitting the below conditions will receive compensation in the form of MLO team funds.

1) Customers who were unable to play Master League Online between 13:30 on 11/10/2012 to 05:30 on 12/10/2012 (UTC).

2) Customers who were unable to take part in the Master League Online competition held between 10:12 - 15:00 on 17/10/2012 (UTC) owing to its sudden cancellation.

These customers will be compensated appropriately during irregular maintenance between 04:00-07:00 (UTC) on 25/10/2012 and a personal message will be sent to each individual customer.

Also, due to the series of inconveniences and confusion caused, we would like to offer our customers some Master League Online team funds as a form of compensation. The amount has been set at 10,000,000 euros (The equivalent amount a competition winner will receive).

* Please be made aware that this refers strictly to Master League Online funds which can only be used in-game.

(*) The customers receiving compensation first will be those that were logged into the game from the start of our online service up until 01:30 (UTC) on 22/10/2012. However, please be informed that you will only be eligible if you have a Master League Online team. So, please make sure you create one (If you do not have one already) by the time this happens (Dates will be announced at a later time).

Further announcements will follow as to when the remaining customers will receive their compensation.
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